Last updated March 2023
You pay 50% of the total rental fee at the time of booking. You pay the remainder 14 days before the rental begins, or, if booking with less than 14 days to go, at the time of booking.
Taxes and Fees
Rentals are subject to county and rental car taxes which vary by location. All reservations include a prep fee, which typically consists of a cleaning fee, driver verification, and insurance coverage on the pick up day. Renters outside of the United States may be subject to an international credit card processing fee and driver verification fee. A 12.5% service fee that covers administrative costs is assessed on all reservations.
Two days before your trip begins, we will place an authority to charge (usually $1000 – $1500 depending on the van) on the credit card on file. This is not actually a charge; no funds will leave your account. The security deposit is held in the unlikely event that damages are incurred while the vehicle is in your care. Upon your return, we deduct costs for minor damage, as relevant, and applicable fees (fuel, mileage charges, any post-trip charges) and then we remove the hold on your card. This typically takes place within seven days of your return.
125 miles per night is included in every rental. Additional miles are charged at rates between 35 cents to $1.00 per mile depending on the van. For example, on a four-night rental, you will have 500 free miles. If you traveled 600 miles, at 35 cents a mile you would pay an additional $35 at the end of your trip. A 12.5% service fee is also applied to mileage charges.
Your van should have a full tank of gas when you pick it up. Please make sure to fill it back up before you return it. Alternatively, we’ll refuel for you at $9/gallon.
Driving Fines, Tolls and Fees
You are responsible for any fines, tolls, or campground registration fees. These costs are typically deducted from your security deposit.